Privacy Policy

1. Introduction

• Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
• By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
• Account Information: Username, password, and purchase history.
• Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
• Cookies & Tracking: We use cookies to enhance user experience and analyze website performance.

3. How We Use Your Information

• To process and fulfill your orders.
• To communicate with you about your purchases, promotions, or customer support.
• To improve our website, products, and services based on user behavior.
• To prevent fraudulent activities and enhance security.
• To comply with legal and regulatory requirements.

4. How We Protect Your Information

• We implement secure encryption methods for payment transactions.
• We do not store sensitive payment information on our servers.
• We restrict access to personal data to authorized personnel only.

5. Sharing Your Information

• Third-Party Services: We may share your information with payment providers (e.g., PayFast), courier services, and marketing platforms.
• Legal Compliance: If required by law, we may disclose personal data to authorities.
• Business Transfers: In case of a merger or sale, customer data may be transferred as part of the business.

6. Cookies & Tracking Technologies

• We use cookies to enhance user experience, remember preferences, and analyze site performance.
• You can disable cookies through your browser settings, but this may affect website functionality.

7. Your Rights & Choices

• You can request access to, correction of, or deletion of your personal data.
• You may opt out of marketing communications at any time.
• You can disable cookies or tracking through browser settings.

8. Data Retention

• We retain personal information as long as necessary to fulfill the purposes outlined in this policy.
• Account data may be deleted upon request, subject to legal obligations.

9. Third-Party Links

• Our website may contain links to external sites. We are not responsible for their privacy policies or practices.

10. Changes to This Policy

• We may update this policy periodically. Any changes will be posted on our website.
• Continued use of our services after updates constitutes acceptance of the revised policy.

11. Contact Information

• For questions regarding this policy, contact us at info@nextlevelsport.co.za